Cancellation Policy

At Mindful Journey by Ayushi, I understand that lifeis unpredictable and plans sometimes change. I request for consideration and respect around cancellations and rescheduling so your time—and the time of others—can be honoured.

1. Cancellation & Rescheduling Notice

• If you need to cancel or reschedule a session, please let me know at least48 hours before your scheduled appointment time.
• This helps ensure that time can be offered to someone else who may be waiting for support.

2. Late Cancellations & No-Shows

• If a session is cancelled or rescheduled less than 48 hours before the start time, the full session fee will be charged.
• If you do not attend your session, or do not join within the first 10 minutes of the scheduled time, it will be considered a no-show and the full session fee will apply.

3. Rescheduling Policy

• Rescheduling requests must also be made with at least 48 hours’ notice.
• Rescheduled sessions are subject to availability.

4. Therapist-Initiated Changes

• If I need to cancel or reschedule a session due to unforeseen circumstances, you will be offered an alternative time or complete refund if rescheduling is not possible.

5. Emergency Considerations

• I understand that emergencies, illness, and unexpected events can occur. Please reach out as soon as possible if this happens, and we can discuss the best way forward.